samuiholiday.com prices policy is well known to be the most agressive in the Internet Industry.We bring you the absolutely lowest rates available !

For your convenience and instead of others onlines compagnies, our rates are in THB including all taxes and service charges, it means that you do not have to pay more !

Also, be sure to make your reservation for the full duration of your stay, in order to avoid the unavailability if you later decide to further your stay

After I make my reservation, how long it takes to get hotel's confirmation ?

Within 2 working days (not including Sat, Sun & Public holidays) .

When you make a booking form with us, within 24 hours, you will receive our Order Acknowledgement via e-mail, confirming that your order is now being process. Please keep this e-mail, which will indicate your Order No., for your reference.

At the same time we will contact our agents with your request. Assuming availability, a reservation is then made with your information confirming your booking and your credit card payment will be settled at this time as well.

Upon confirmation (usually within 2-working day), we will send you a hotel check-in voucher showing booking details via an e-mail. This voucher can then be presented upon check-in at the hotel.

If you do not receive any mail from us within 2-working day after placing an order, please kindly contact us immediately at payment

Do I need a credit card to make a hotel reservation ? Yes. All Bookings are on prepayment basis.

For your convenience, samuiholiday.com There are three choices of making this payment, you can make an online booking giving your credit card details, or payment can be transfered from one bank account to another. We accept payment only by Visa and Master Card

Whose name is the reservation made under ? The hotel's reservation is made under your name. You can check-in with either a hotel check-in voucher or your passport (showing the same name as when you fill out our reservation form).

Are your hotel rates per room or per person ? All of our listed rates are per room, NOT per person (unless otherwise specified). Moreover, there is no charge for children under 4 years old sharing a room with parents with no extra bed.

Is there any fee using samuiholiday.com service ? There is no charge to use siam-travel.com for reserving hotels and, in fact, you will usually save a lot of money by booking at our special rates.

Can I make a reservation directly through the hotel ? The special rates listed on the samuiholiday.com are only available through our service. If you would like to make a reservation directly with the hotel you will need to contact them directly.

What is your cancellation policy for hotel reservations ? 1) If we receive your notification of cancellation within 7 working days (not including Sat, Sun & Public holidays) prior to check-in date, there will be no cancellation charge except for a bank credit card processing fee of 10% PLUS Fee administration cost 10 $USD per order.

2) If notification of cancellation is received less than 7 working days (not including Sat, Sun & Public holidays) prior to check-in date OR we do not receive any cancellation notification, a bank credit card processing one night room charge will be levied.

3) No Show will be 100% of the total invoice charged - No Refund

Please send us your cancellation request by email to or fax our Samui, Thailand Headquarter to 66-2729-0551 , Attention Kanjana

Questions/Comments ? Please feel free to contact us at to send any questions or comment you may have and we will get back to you promptly.